The information we collect from you helps us to personalize and continually improve your experience when using our site. You have the option of not providing certain information; however, restricting or refraining from giving us your information may prevent you from taking full advantage of some of the functionality of our sites.
Personal information collected
You will not need to provide us with information when you visit our website. However, to take full advantage of our site, we may collect identifiable information such as your name, email address, telephone number, and address. The personally identifiable information collected may also consist of information that does not identify you but may be combined with other information in a way that allows you to be identified. These include information such as postal code, IP address, and your current geographic location.
Hope and Graze does not disclose personally identifiable information other than that described below. And users can always neglect to provide personally identifiable information, with the warning that they might be restricted from engaging in certain site-related activities.
Like most website operators, Hope and Graze may collect personally identifiable information each time you use or visit our sites, such as browser type, language settings, location, date, and time of each visitor request. We also collect non-personally identifiable information such as IP address, postal code, search history, interaction with the site, usage information, location, browser, the operating system, data usage, transmitted data, and Internet service providers. We may also collect information, including, but not limited to, messages you send to us and communications that we receive from third parties about your activities.
The purpose of Hope and Graze, in collecting non-identifiable information is to understand better how its visitors use its site. From time to time, Hope and Graze may disclose aggregated non-personal information, for example, by publishing a report on trends in the use of its website.
The legitimate purpose of collecting your personal
The following objectives are specific lawful purposes for which we may use your personal information:
Contract administration: We can use your PII to (1) negotiate, execute, renew or manage a contract with you; (2) process billing information and associated payments; and (3) communicate with you regarding the preceding (including sending (legal) notices).
Access and communication on our website: we may use your personal information to (1) interact with you via our website (for example, site updates, announcements, etc.); or (3) manage and respond to questions, comments, or requests for maintenance and support.
Website use: we may use your PII (1) to allow you to easily benefit from your use of the website; or (2) better understand your needs and interests.
Share with third parties: We may share your personal information with an affiliated company with whom we share information.
Direct Marketing: We may use your personal information to contact you to obtain additional products and services that may be of interest to you.
Storage of personal information
Hope and Graze will only keep your PII for as long as necessary. We will keep your personal information:
For any span lawfully required.
For as long, we have no valid reason to retain or use your PII.
When you request to delete or modify your personal information stored with us.
When you request to change or delete your PII, we may keep enough of your personal information to ensure that we respect your requirements. If
you need more details on how to store your PII, please contact us.
Use of your information
Some of your information will be visible to other users of our service to facilitate communication between users. We will never exchange your information without your permission; However, you agree that we may use your information in the following ways:
To provide any service offered and operated by Hope and Graze.
To improve our customer experience.
To contact you by email or other automated communication when you have a question.
To inform you about additional services and updates from Hope and Graze.
Disclose your information to third parties or third parties that we have engaged to perform the functions and services subject to our obligations under this privacy statement and provided that third parties use your information only on our behalf and following our instructions.
Hope and Graze may collect statistics on how visitors interact with their websites. Hope and Graze may disclose this information publicly or present it to others. We may analyze anonymous data collected on the pages that our users visit to make our site simpler, more accessible, and more useful. Also, we may distribute this information to third parties, generally for the provision of Hope and Graze services related to the maintenance of our websites. However, Hope and Graze do not disclose personally identifiable information other than that described in this policy.
Hope and Graze website is based on computers located in the United States. PII and non-PII sent to Hope and Graze will be collected, processed, stored,
disclosed, and disposed of in compliant with laws of the (country) and this policy. If you do not reside in the (country), you acknowledge and agree that Hope and Graze may collect and use your information and disclose it to other entities living outside your province. Also, this information may be stored on servers located outside your region or country of residence.
Accessing, Editing, and Deleting your Information
To access your information that we have with us, you can contact us using the Contact Us form on the site. You may ask us to modify or delete this information. To request or probably you wish to consult us to delete, modify, or access any of your information collected by us, kindly contact us by sending us a message (email). Please note that we may keep inaccessible copies of your personal and non-personal information subject to our data retention policies.
Requests for permanent deletion
If you would like your PII to be permanently deleted from our system, please follow our instructions when contacting us. If you have any questions about this removal, please contact us by email.
Cookies are files that contain a small amount of information that may include a unique anonymous identifier, also a set of data stored on a visitor's computer and provided by the visitor's browser to the website each time a visitor revisits the website. Web beacons (an electronic file hosted on a site that controls usage), cookies from our site are sent to your browser
and stored on your device. Like many websites, our services may use "cookies." and other related technologies to improve the quality of our sites and to better target and analyze user behavior to deliver better and more relevant advertising.
Web beacons, cookies, web beacons, or better-served ads for products and services likely to interest customers in accessing services and other online sites or services. We may work with third-party advertising companies using other similar technologies. These companies do not have access to your name, address, email address, telephone number, or additional personal information. However, we may anonymously monitor your use of the Internet on sites other than the Service.
You acknowledge and agree that we may share your information with the
Exclusion of commercial, non-commercial and non-commercial communications
If you choose to provide Hope and Graze with your contact details, you agree that we may send you text and email notifications. However, you can unsubscribe from certain communications by notifying Hope and Graze that you no longer wish to receive such communications, we will try to delete them immediately after receipt of such a request. Currently, we do not offer features that allow the user to choose not to participate in the "do not track" lists. If you wish to cancel the receipt of certain communications or information gathering, please contact us by sending us a ticket (email).
Opting Out Of interest-based advertising
If you do not wish to receive interest-based advertising from Hope and Graze, you can unsubscribe from interest-based advertising at any time. Please note that if you deactivate interest-based advertising, you will always
receive "generic" advertisements from Hope and Graze. To effectively opt-out of our cross-device data collection activities, you must log out on every browser and device using the appropriate deactivation methods.
We make constant efforts to protect your information using physical and automated guarantees. For this reason, we use SSL certificates to improve the security of our site. However, since this is the Internet, we cannot guarantee the confidentiality of your information. To this end, we recommend that you use antivirus software, firewalls, and other precautions to protect yourself from security and privacy threats.
Our goal is to fully comply with international laws that respect the privacy of children. Therefore, we do not collect or process any data for people under the age of 13. If you are under 13 and use our platform, stop immediately, and do not send us any information. If we accidentally collect information from users under the age of 13, we will delete that information immediately. Please contact us directly if you notice that we have received information from a minor (under 13).
Mergers and Acquisitions
If Hope and Graze is involved in bankruptcy, merger, acquisition, reorganization, or sale of assets, customer information may be sold or transferred as part of such a transaction. Please note that once data has been transferred, privacy rights may change.
What are Cookies
A cookie is a small text file (often including a unique identifier), that is sent to a user’s browser from a website's computers and stored on a user’s computer's hard drive or on a tablet or mobile device (collectively, “Computer”). A cookie stores a small amount of data on your computer, about your visit to the Site. We may also use “web beacons” (also known as “clear GIFs” or “pixel tags”) or similar technologies on our Site to enable us to know whether you have visited a web page or received a message. A web beacon is typically a one-pixel, transparent image (although it can be a visible image as well), located on a web page or in an email or other type of message, which is retrieved from a remote website on the internet enabling the verification of an individual's viewing or receipt of a web page or message.
A web beacon helps us to understand whether you visit our website from an online advertisement displayed on a third-party website, measure successes of email marketing campaigns, and improve our website performance. They may also enable us to relate your viewing or receipt of a web page or message to other information about you, including your personal information. In many instances, web beacons rely on cookies to function properly, and so declining cookies will impair their functioning.
We place and access cookies on your computer; these cookies are known as “first-party cookies.” while cookies placed and accessed by some of our
third-party vendors, are known as “third-party Cookies” and are described below. Some cookies are "session cookies," which means that they are temporary cookies that are only stored on your device while you are visiting our Site. Other cookies are "persistent Cookies," which means that they are stored on your device for a period of time after you leave our Site. You can choose whether to accept cookies by changing the settings on your browser. However, if you disable this function (or keep this function disabled, as set by default by certain browsers), your experience on the Site may be diminished and some features may not work as intended.
What Cookies do we use?
Essential Cookies: Essential Cookies enable you to navigate the Site and to use its services and features. Without these necessary cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the Site or certain services or features.
Social Media Cookies: Social media Cookies are used to enable you to share pages and content you find interesting on our Site through third-party social networking and other websites. These cookies may also be used for advertising purposes.
Analytics Cookies: Analytics Cookies collect information about your use of the Site, and enable us to improve the way it works. For example, Analytics Cookies show us which are the most frequently visited pages on the Site, help us record any difficulties you have with the Site, and show us whether our advertising is effective or not.
Analytics Cookies allow us to see the overall patterns of usage on the Site, rather than the usage of a single person. We use information from Analytics Cookies to analyze Site traffic, but we do not examine this information for individually identifying information.
Advertising Cookies: Advertising cookies are set to display targeted promotions or advertisements based upon your interests on the Site or to manage our advertising. These cookies collect information about your activities on this Site and other websites to provide you targeted advertising.
How do I manage Cookies
You may refuse or accept Cookies from the Site or any other website at any time by activating settings on your browser. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our Site that depend on Cookies. Information about the procedure to follow in order to enable or disable Cookies can be found at:
Safari Mobile (iPhone and iPads)
For more information about other commonly used browsers, please refer to http://www.allaboutcookies.org/manage-cookies/index.html.
Please be aware that if cookies are disabled, not all the features of the Site may operate as intended.
Hope and Graze
Eastbourne, East Sussex, England, United Kingdom
Copyright © 2020 Hope and Graze - All Rights Reserved.